Need help? Call 10 to 3 week-days
0800 ALL GROOM (0800 255 476)

100% NZ owned and operated

Payment

AllGroom accepts payment online only, by credit card (Visa & Mastercard), or bank transfer (called account 2 account).

We do not offer lay buy, after pay or similar, so if you'd like to pay off your purchase over time, we recommend paying by credit card because most banks give you 6 to 8 weeks interest free to pay off credit card purchases. Check with your bank if you're unsure what they offer. Paying by bank transfer (account 2 account) is also available.

Payment is secure, so after you checkout and click the place order button, you'll be taken to an encrypted page to enter your payment details for paying by credit card, or to connect to your bank if paying account 2 account (by bank transfer).

We're not able to take phone orders, email orders, or payment over the phone.  

All prices include GST and are in NZ dollars. We ship within New Zealand only

Shipping is calculated after you enter your delivery address when you checkout, before you pay. Most orders are $5 flat rate shipping (for metro orders up to 10kgs), or $9 for rural delivery.

For larger / heavier items, shipping is calculated when you checkout as it depends on the total order's size and weight, combined with your region. The shipping cost is shown before you pay.

Payment Security 

To ensure that your credit card or other personal details are kept secure in transit on the Internet, we use a digital certificate (also called an SSL certifiate) to encrypt the data going to and from our web site. You'll see the URL in your browser starters with https which tells you you're on a secure page.

 

All our payments are processed by New Zealand’s leading payments solutions company DPS (Direct Payment Solutions, also called Payment Express). All payments are safe with securely hosted servers. We do not see your payment method details but are able to refund back on to your credit card if needed. Find out more about DPS >



We also accept payment by bank transfer. Account 2 Account (A2A) provides a secure solution to accept payments directly into our bank account from yours, by creating a one-off online payment using a payment portal. The A2A solution is hosted securely at DPS. All data is encrypted, so AllGroom or DPS never store or have access to any internet banking logins, passwords, or other details. Read more about A2A >

Credit Cards    

We currently accept Visa and Mastercard as forms of payments.

All prices as stated are in New Zealand Dollars (NZD). Your credit card is debited at the checkout. All pricing includes GST.

We do not ship outside of NZ.

If you experience problems during the checkout process, we recommend upgrading to the latest version of Google Chrome browser.