Need help? Call 10 to 3 week-days
0800 ALL GROOM (0800 255 476)

100% NZ owned and operated

Contact Us

We love hearing from you. Please feel free to contact us anytime: 

Email: We aim to reply to all emails the same day on week-days during normal working hours, excluding public holidays, or on the next working day if you contact us outside of normal working hours except for holiday support hours > see below

Complete the enquiry form below. 

Phone: Or call us toll-free within NZ from 10am till 3pm on week-days except for holiday support hours > see below

0800 ALL GROOM (0800 255 476

Messenger: You can use Live Chat on our website, or message us on Facebook

Before you get in touch: these may answer your question/s right away...

View information on Product Returns 

Answers to common Delivery Questions

Blade FAQs

How to Choose a Clipper 

Scissor FAQs

Dryer FAQ's

Scroll up for our phone number

HOLIDAY HOURS > We're sending your orders as usual every week-day through the holidays, except the 6 days we're closed

Closed Dec 25th 26th 27th & Jan 1st 2nd 3rd only

SUPPORT HOURS > Email support closed Fri 20th Dec to Fri 3rd Jan (available again Mon Jan 6th as usual)

Instant support by phone & live chat closed Fri 20th Dec to Fri 10th Jan (available again Mon Jan 13th as normal)

Please note: Courier companies experience extra demand at this time of year leading up to Christmas. Our usual delivery time is 2 to 4 working days however please allow an extra day or 2 for delivery at this time of year due to high demand. This delay is not under our control sorry but we will do all we can at our end to get your order on the way asap.

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